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REVER LIBRARY





IoT Issues
Issue information flows quickly to the right people to address the issue and explore improvements.
ACTIVATING THE UNTAPPED POTENTIAL OF THE FRONTLINE
Today's Challenges

IoT detected issues are not addressed in a timely, consistent manner that minimized their recurrence .

  • Only a few individuals are informed of issues
  • Time delay in getting the IoT alert information to those who can take action
  • Inconsistent resolution process and documentation of actions taken
  • Issues are fixed, but investment is not made into improving the situation to minimize recurrences

 

Rever Benefits

Issue information flows quickly to the right people to address the issue and explore improvements.

  • Information flows quickly to those at the source and can take action
  • Issues are addressed by those closest to the activity and virtual teams created if more expertise needed
  • Frontline is prompted to explore ideas to improve the situation and minimize recurrences
  • Consistent process and documentation of activities
  • Visibility across company for shared learnings
HOW REVER HELPS
Alert Received
1

Alert is received and a Rev is created automatically (or manually) to address the issue. Key information -Problem Description -Severity/Priority -Location
Assigned & Addressed
2

Create a virtual team with the right people to address the issue. Consistent process and documentation of how issue was addressed.
Make Improvement
3

Team is prompted to improve the situation an minimize recurrence by leveraging a guided workflow of the PDCA or DMAIC process.
Report, Learn, and Recognize
4

Use real-time dashboards to report activity. Share learnings access the organization. Recognize the contributions of individuals and teams based on information being tracked.
IN ACTION
Food & Beverage Manufacturing
Machine Alert Captured
Employees on the line are alerted to a deviation from normal operation. Containment action taken immediately. Rev created to assign team to address.


Issue is Addressed
Right team is activated to investigate and rectify the issue. Progress is tracked and completion communicated to the frontline.


Learn and Minimize Recurrence
Resolution is shared across teams to build organizational learning. Rever DMAIC process launched if deeper root cause process is needed to minimize recurrence.