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Quality Management
at the Frontline

Rever allows everyone to identify, track, and resolve quality anomalies.
Accelerate issue resolution to elevate operational performance

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We have always talked about quality being everyone's responsibility. With Rever we are finally able to empower all our associates to report and address quality issues quickly. Rever also lets us track defects for analysis of trends and root causes.

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YOUR KEY SUCCESS METRICS

Elevate Operational Performance by:

Minimizing number of defects per batch

Tracking perfect order performance

Controlling return material authorizations (RMAs)

Decreasing corrective action requests (CAR)

Minimizing the customer return rate

YOUR MISSION

Accelerate quality issue resolution to elevate operational performance.

Achieve higher levels of customer satisfaction by consistently delivering the highest quality products and services possible.

CHALLENGES

Roadblocks to program success and KPIs

Late detection of quality defects

Associates are delayed in reporting and fixing the issue. Meanwhile, the impact on the customer and productivity worsens.

Unfulfilled basic operating conditions

Problems remain unresolved by those closest to the activity while frustration builds.

Accountability to root cause

Inability to efficiently tackle the root cause of quality problems due to lack of proper tracking of time, place, and person.

THE SOLUTION

Make Everyone Accountable for Quality

Empower the Frontline to Improve Quality
-Allow everyone to report and fix quality problems quickly
-Get transparancy into the what, where, who, and when to tackle root causes


Connect the Frontline to Align and Collaborate
-Enable individuals and teams to work together and share learnings
-Provide insights of quality enhancements on performance KPIs


Drive Frontline Quality Programs
-Leverage smartphone technology already available at the frontline
-Centralize data to report on quality initiatives with real-time dashboards

REVER PLATFORM

Rever Features & Benefits

Rever's mobile App and SaaS platform empower the frontline to identify and address quality failures, while providing leadership with real-time visibility and analysis to rectify quality lapses and tackle the root cause.

Mobile App

Smartphone or tablet, anyone can record defects or quality gaps anytime, anywhere.

Guided Workflow

Quick Action template guides user to identify basic quality issues uncovered.
8D Problem Solving guides user through a root cause and deeper analysis. Quick Action template guides users in identifying basic quality issues that were previously unknown.
8D Problem Solving guides users through root cause and deeper analysis.

Identify the source

With configurable tags, easily identify where the defect occurred, in which machine or for what product.

Gamification

Participants improving quality are rewarded immediately by earning points and leaders have the ability to recognize individuals. Participants that improve quality are rewarded through points and leaders have the ability to recognize individuals.

Campaigns

Turn defects into campaigns for your teams to align around solving the root causes of the quality gap. Turn known defects into campaigns to focus your teams on solving the root causes of your highest priority quality gaps.

Virtual Teams

Connect individuals across teams to get the right people together, and foster collaboration across the company. Remove ideation silos and connect individuals to encourage all star teams that are tailored to the safety challenges they are solving.

Data Insights & AI

Transparency into all activities to share learnings, anlayze trends, and automatically recommend improvements across groups. Algorithmic horsepower to amplify user efforts through shared learnings, trend analysis and recommended improvements.

Dashboards & Reporting

Real-time insights into participation activity and performance impact.

Kaizen for Everyone
BUILT FOR YOU AND YOUR TEAM

Quality Management for Everyone

It used to just take too long to communicate problems, and we lacked visibility into causes and solutions. Like reinventing the wheel. Now we have visibility, reuse solutions, and reward those improving quality.

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Empower your team

CONTACT US

Don't let another day go by with your most valuable resource untapped. Let's explore how Rever can help you.

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