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Rever Highlighted in Gartner Hype Cycle for Frontline Worker Technologies, 2020

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Gartner recently published their annual Hype Cycle for Frontline Worker Technology where Rever was recognized as an important player and solution provider in the area of Connected Frontline Workers. 

The Connected Frontline Workers

This report focuses on the leading-edge technologies that are transforming the workflows in which frontline workers participate, while also improving the safety, quality, and productivity of their activities.

According to the report, “The COVID-19 crisis has led organizations to ask frontline workers to work in new ways or to perform new tasks. To optimize efficiency, organizations are investing in mobile technology, including wearable technologies for frontline workers. These technologies transform the workflows in which these workers participate. Gartner predicts that up to 70% of new mobile and endpoint investments over the next five years will be for frontline workers”.

The Connected Factory Worker is a central theme within the report that highlights several key mature and emerging technologies that are focused on helping frontline worker productivity.

Gartner’s Definition of the Connected Factory Worker: Connected factory workers use various digital tools to improve the safety, quality, and productivity of the jobs they perform. This technology helps connect workers to the ‘digital fabric’ of the business, providing insight into the tasks they perform so that they can be optimized and continually improved on.

Impacting Operational Performance

Gartner sees investment in the Connected Worker to be transformational in scope. Adoption is in the range of 5-20% depending on the industry segment, but the impact on performance is consistent. The impact has been amplified by the uncertainties and required flexibility in leveraging frontline workers during this time.

Rever’s Connected Worker Platform

Rever takes a holistic approach to empowering companies to tap into the creativity and intelligence of their frontline employees. The following four pillars describe our approach:


Flow of information through the organization to ensure alignment around objectives, collaboration across team, and engagement of employees.


Establishing specific standards on how to execute operations, supported by the required learning and certification for individuals, specifically including the critical areas of health and safety.

Continuous Improvement

Empowering individuals to look for ways to innovate and improve all aspects of the operation, while also fixing existing issues, and taking a consistent approach ot solve problems.

Data Insights

Operational data can provide the insights to make better and faster decisions that are based on past performance, and even on predictive data.

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