What problem are you trying to solve?

 

Answering this question is crucial before we can explore any solution. 

Here are some of the most common symptoms we can address within a Continuous Improvement or Ideation initiative:

  • People are submitting complaints rather than proposing solutions;
  • The Idea Evaluation Committee has become the bottleneck;
  • 90% of ideas get rejected, and the rest are stuck in analysis;
  • It takes over six months to implement the few approved suggestions;
  • People are losing trust in the system and no longer participate;
  • The rewards generate more conflict than collaboration;
  • Participants don't feel recognized for their efforts;
  • The same problems and ideas get repeated in different locations;
  • The system has become a burden to manage; 
  • Nobody is happy with the results: neither managers nor employees;
 Is your suggestion system rejecting most ideas, and paralyzing the rest?

Is your suggestion system rejecting most ideas, and paralyzing the rest?

It is common to face the issues above, and the primary cause boils down to this fact: you are using a suggestion box and a centralized evaluation funnel.

You might be using a physical box, an email inbox, a spreadsheet, a shared drive, or a hack of all of the above. It's pretty common, and it's already a good start. Much better than nothing, for sure.

So, if boxes or funnels are not the way to go, what is?

Click below to find out: