Video: How to Develop the Next Billion Knowledge Workers

It’s not obvious yet how the vast majority of front-line workers would benefit of features like instant messaging, word-processing, spreadsheets, or photographing in their daily jobs. How can smartphones and tablets help non-office workers be more productive at work? Today, we have an opportunity to democratize this culture of non-stop innovation: by providing everybody the ability, the motivation and the recognition for implementing simple improvement ideas, through mobile technology.