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REVER LIBRARY





Problem Solving
Rever allows all employees to drive a consistent DMAIC process to contain the symptoms, and address the root causes of problems.
ACTIVATING THE UNTAPPED POTENTIAL OF THE FRONTLINE
Today's Challenges

Problems are being addressed in an inconsistent, superficial way that manages symptoms without resolving the root causes.

  • No standardized process to address robust problems in an effective manner
  • Unable to get the right expertise involved in the team trying to solve the problem
  • Lack of organizational learning has the same problem being solved again and again
  • No visibility into the problems being captures, in-process, and resolved
  • Unable to recognize the individuals making an impact

 

Rever Benefits

Rever allows all employees to drive a consistent DMAIC process to contain the symptoms, and address the root causes of problems.

  • Standardized process, available to everyone, to address problems in an effective manner
  • Build virtual teams to ensure the right skills and expertise is part of the team to solve the problem
  • Maintain and share the learnings to eliminate solving the same problem multiple times
  • Dashboards for visibility into the activity and performance impact of solving operational problems
  • Recognize the individuals driving performance
HOW REVER HELPS
Document the Problem & Create a Virtual Team
1

Start by documenting the problem and assigning a virtual team to the problem solving initiative.
Follow Guided DMAIC Flow
2

Go through the DMAIC steps as a team to define, address, and resolve the root causes of the problem. Collaborate across the virtual team.
Resolve & Share
3

Once the problem is resolved, share the learning across the organization.
Track, Report, and Recognize
4

Maintain visibility into problems being addresses and report on their performance impact. Recognize those individuals solving problems.
IN ACTION
Industrial Manufacturing
Virtual Teams are created to solve specific problems
Based on the problems discovered in the daily stand-up meetings, virtual teams are created to tackle issues.


Teams follow the DMAIC methodology to find the root-cause
Teams follow the DMAIC process to analyze possible root-causes. Statistical data analyzes are attached to the project. People discuss the problem and verify possible solutions.


An automatic summary of the solution is shared across the site and plants
The solution is shared internally between different teams and plants.