Enable the frontline to make better decisions and take action
Goal
As part of a global effort to improve operational performance, Grandvision saw Rever as a way to enable their frontline to capture ideas and issues, address them at the source, and share these learnings across the company.
Rever Solution
Standardize operational excellence activities to ensure that preventive maintenance, 5S audits, and safety checks are completed regularly across the organization
Empower everyone to own and drive tasks to completion with the help of coaches and virtual teams
Provide visibility into program activity with easy reporting of program results to the leadership team
Impact
Employee Engagement 80% completion rate and more than 50% of people participation in the Operational Excellence program
Gemba Walks 5S, Quality and Maintenance issues detected in the weekly Gemba Walks - full visibility
MaintenanceEffective issues correction on site by Maintenance team
"The biggest benefit is that when we find situations that are out of standard, we are quick to address them. We assign the findings to the right people, set a timeline, and get it done. In addition to speed to execution, we also have a way to easily document the discovery and resolution of safety, or other critical situation for our records."
About Grandvision
GrandVision is a global leader in optical retailing and delivers high-quality and affordable eye care to more and more customers around the world. The high quality eye care offered by GrandVision includes a wide range of services provided by its vision experts, prescription glasses including frames and lenses, contact lenses and contact lens care products, and sunglasses both plain and with prescription lenses. These products are offered through its leading optical retail banners which operate in more than 40 countries across Europe, the Americas, the Middle East and Asia. GrandVision serves its customers in over 7,000 stores and with more than 37,000 employees which are proving every day that in eye care, we care more. For more information, please visit www.grandvision.com.
