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Activating the Frontline to Drive Innovation and Performance Improvement

Goal

In a world of increasing competition and unpredictable economics trends such as trade tariffs, UniCarrier - a subsidiary of Mitsubishi Heavy Industries - has to be more dynamic, innovative, and productive than ever. Harnessing frontline innovation is a core tenet at UniCarrier by transitioning from a paper and pencil process to a new digitized process to provide more insight into ideas and help quantify results.

Rever Solution

After launching Rever to all employees, UniCarrriers observed a record number of ideas being proposed and implemented
Leveraging Rever’s virtual teams, UniCarriers connects the right people to the right issues
What was once a manual system has now turned into digitized, and centralize library of learnings accessible to everyone

Impact

Unicarrier launched their program with a big launch event to their entire plant. That commitment by the leadership team has paid dividends through ongoing participation by all associates.
Cost Savings Over $800K in annual savings reached Employee Engagement Over 1,000 ideas with a 80% implementation rate Delivery Speed Layout changes saved 1 Min per part on one line

Mary Gatlin
Mary Gatlin
Mary Gatlin
Senior Manager

“What is so powerful for our team is, it is so easy to get lost in the analytics of trying to make a decision, but here we go straight to the experiment part. That speaks volumes to being able to get our frontline to help us solve some of our most challenging problems that impact our customer experience.”

About Unicarrier

UniCarriers Americas Corporation (UCA) is a manufacturer of material handling equipment and part of one of the world’s largest global manufacturing companies, Mitsubishi Heavy Industries. Proudly based in Marengo, IL, our highly motivated workforce is dedicated to ensuring a superior customer experience, having earned us a solid reputation as the quality leader in the forklift industry.

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