9 Steps Global Leaders are taking to Drive Frontline Excellence

I had the opportunity to speak to an audience at the recent 2021 Association of Manufacturing Excellence Everywhere event. It was exciting to be able to share some of the lessons we have learned from our many Rever customers and how they have been able to activate the potential of their frontline teams.

You can watch the full 20min session here: 9 Steps Global Leaders are taking to Drive Frontline Excellence

Below is a summary of the presentation and how these companies are driving operational success, elevating their teams, and building a culture of excellence and winning.

1. Leadership Commitment 
2. Capture in the Gemba 
3. Collaborate
4. Measure Impact
5. Recognizing Individuals 
6. Maintain Standards
7. Standardize Checks 
8. Share Learnings 
9. Use Data Insights

1. Leadership Commitment: 

• Global Program
• Flexibility on Tools
• Train the Trainer

2. Capture in the Gemba – anywhere, anyone, anytime: 

• Empower People
• Measure Activity
• Mobile Technology

3. Collaborate across teams: 

• Standardize Problem Solving
• Certify on Methodology
• Virtual Teams

4. Recognize Individuals for their contributions: 

• Open to Adapt to Ideas
• Drive Recognition Culture
• Special Events

5. Maintain Standards in a programmatic way: 

• Establish Standards
• Set Routine Checks
• Accountability of Checks

6. Standardize Checks to ensure issues and ideas are captured: 

• Train on Standards
• Digital Checklists
• Assign and Address Issues

7. Share Learnings across teams and sites: 

• Capture and Structure
• Central Repository
• Searchability

8. Use Data Insights at all levels of the organization: 

• Activity Insights
• Performance Impact
• Trends Analysis

If you would like to learn more about how these companies have driven success and positive ROI from investing in digital manufacturing and connected worker technology, reach out to me and I am happy to chat more about it.

Ralf
ralf@reverscore.com