Compliance Problem Solving
Rever allows all employees to drive a consistent DMAIC process to contain the symptoms, and address the root causes of problems.
Powering mission-critical apps for the world's best companies
Today's Challenges
Lack of a digital, standardized process and platform
Addressing problems by managing symptoms, not solving root cause- Lack of visibility into problem information, status, solutions
- Difficult to collaborate across teams and sites
Rever Benefits
Activating the untapped power of the frontline
- Standard DMAIC process to address the root cause
- Collaborate easily to include the right expertise
- Real-time dashboards for visibility, reporting, and sharing
Flows
- Capture a Problem for RCA (DMAIC)
- Resolve the Problem and Track Progress
- Automate Reporting and Insights
- Collaborate
Create a Problem for any Quality compliance issues that were detected in quality audits and need a Root Cause Analysis, countermeasures, as well as preventive and corrective actions.
Key actions:
- Create the Problem
- Assign a Coach and Collaborators
- Describe the problem using 5W2H, containment plan, goals
- Use the Gap Analysis, if needed, to describe the current vs. ideal situation
- Select the “Quality”, and any other applicable Categories for each compliance issue
- Upload as much supporting information as needed
Follow the steps to take action in each Root Cause identified until each on is solved
Key actions:
- Teams work on resolving the Problem
- Identify and analyze each Root Cause and assign each to the 6M of the Ishikawa Diagram
- Describe and assign corrective actions
- Describe the preventive action
- Document steps and evidence along the way to share learnings
- Capture performance and financial impact
- Reports provide real-time insight into the status and progress
Go to Insights and track the performance on the Quality Compliance Problem Solvings resolution
Key actions:
- Select the “Problem Solving Report” to see the activity and progress on Problems in progress, completed, and the detected Root Causes
- You can see specific charts and data about the types of Root Causes and Categories
- Download the Excel report to see the individual Checklist answers for every execution of the Routine.
Directory: Look for the people you would like to add as collaborators based on their job position, skills, and location.
Share: Admins and collaborators can share their Improvement Ideas with anyone in the company.
Mentions: Mention others via @name to send a specific comments and instructions.
Attachments: Add supporting documents using the attachments feature.
Categories: Organize your Ideas based on different categories such as: Cost, Quality Safety, Customer Service, Efficiency, and more.